How do I set up my online account?

Sign up for an online account so you can view your Cardholder Agreement, balance, transactions, do Card to Card Transfers to Canada Post Prepaid Reloadable Cards, manage Email Alerts and maintain your personal profile. Click “Register Your Card” on the homepage of CanadaPrepaidCardAccount.ca and follow the prompts for personal and security information and to select a username and password.

Note: Once your online account is set up, if you enter your username and password incorrectly more than three times you will be locked out of your online account for 24 hours. To unlock your account please call Cardholder Services at 1-844-590-8876.

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