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Canada Post Prepaid Reloadable Visa* Card
Important changes to your Card account and privileges.
Vancity Community Investment Bank™ (VCIB) has discontinued the Canada Post Reloadable Visa* Card and no longer offer Visa Prepaid Cards for purchase. All Reloadable Prepaid Cards have been deactivated.
Your online account access is no longer available.
The cardholder servicing website for this card program has now been disabled. For assistance, please call the number on the back of your card or 1-844-590-8876 and follow the prompts. The interactive voice response system (IVR) can supply your balance, last 5 transactions, help with your PIN, disputes or cards that are lost or stolen, and connect you with a live agent.
Terms & Conditions (Cardholder Agreement)
If you currently hold a Canada Post Visa Prepaid Card, you have Purchase Security and Extended Warranty insurance¹ on most items purchased with your card. Please click here for more information.
November 23, 2020
VCIB will be periodically sending out ‘Notification regarding the Common Reporting Standard’ letters by mail to our Prepaid Reloadable Visa cardholders going forward. If you need any clarification on these mail outs, please call the number on the back of your card (1-844-590-8876) or review our CRS FAQs.
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Trademark of Visa Int., used under license.
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Insurance is underwritten by American Bankers Insurance Company of Florida. Details of your coverage, including definitions, benefits, limitations, and exclusions are in the Certificate of Insurance provided with your card. Keep your Certificate of Insurance in a safe place with your other valuable documents.
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Card is issued by Vancity Community Investment Bank™, a subsidiary of Vancouver City Savings Credit Union.
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Trademark of Interac® Inc. Used under licence.
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Vancity Community Investment Bank is a trademark of Vancouver City Savings Credit Union, used under license.
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The Canada Post logo is a trademark of Canada Post Corporation.
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Assurant Solutions is a registered trademark of Assurant, Inc.
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